At les Affûtés, you can exchange at no charge, up to 48 hours before the workshop starts, to register for a later date, if the workshop is reorganized, or to register for another workshop. We then create a credit, valid on any future workshop or activity. This is also what happens during the pandemic, when workshops have to be cancelled.
We have set this 48-hour limit because we unfortunately cannot find a replacement within 48 hours, and the trainers have already bought all the materials for those who have registered by that time.
You can also cancel your participation in a workshop up to 48 hours before the workshop starts and get reimbursed. The only charge, if payment was made online, is the credit card payment fee (3%) which is unfortunately kept by Visa and Mastercard.
If you are less than 48 hours away from a workshop, the best solution to avoid losing your registration is to offer your place to someone close to you.
Gift cards (and credit codes created after an exchange) do not have a validity date, but cannot be exchanged or refunded. However, like workshop registrations, they can be passed on to a loved one!
Postponement of a workshop
Unfortunately, we sometimes have to postpone or cancel a workshop (ill teacher, insufficient number of participants, power failure…). We always try to give as much notice as possible, and in these cases it is of course possible to get a credit or a full refund, depending on your preference.
Unfortunately, many safety instructions are given at the beginning of the workshop. We can’t accept a late arrival, for security reasons, and the registration is then lost. So run fast :).