The Covid measures have changed a bit as we enter the end of 2021, and we are now subject to the vaccine passport. Here’s how it will work.

Implementation

The vaccination passport will be requested from participants in group workshops and from users in autonomy from Monday 20th December 2021.

Cancelation or modification

If you do not have the vaccination passport, simply contact us. We will create a credit code for you for the value of your workshop, with no time limit on its use, or if you prefer, you will be reimbursed the amount of the workshop. For the first 2 weeks, this applies even if you are less than 48 hours before a workshop.

And we hope to be able to welcome everyone again soon after this period.

Exchange

At les Affûtés, you can exchange at no charge, up to 48 hours before the workshop starts, to register for a later date, if the workshop is reorganized, or to register for another workshop. We then create a credit, valid on any future workshop or activity. This is also what happens during the pandemic, when workshops have to be cancelled.

We have set this 48-hour limit because we unfortunately cannot find a replacement within 48 hours, and the trainers have already bought all the materials for those who have registered by that time.

Cancellation

You can also cancel your participation in a workshop up to 48 hours before the workshop starts and get reimbursed. The only charge, if payment was made online, is the credit card payment fee (3%) which is unfortunately kept by Visa and Mastercard.

If you are less than 48 hours away from a workshop, the best solution to avoid losing your registration is to offer your place to someone close to you.

Gift cards

Gift cards (and credit codes created after an exchange) do not have a validity date, but cannot be exchanged or refunded. However, like workshop registrations, they can be passed on to a loved one!

Postponement of a workshop

Unfortunately, we sometimes have to postpone or cancel a workshop (ill teacher, insufficient number of participants, power failure…). We always try to give as much notice as possible, and in these cases it is of course possible to get a credit or a full refund, depending on your preference.

Delay

Unfortunately, many safety instructions are given at the beginning of the workshop. We therefore cannot accept an arrival more than 15 minutes late, for these security reasons and the registration is then lost. So run fast :).